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New Claim
Satisfaction Form
New Claim Form
For existing claimants Please complete the below form. Alternatively you can download this form in either Adobe PDF or Microsft Word DOC format. Please follow the links below. To download Adobe Acrobat Reader please use the Adobe Acrobat link.

Click Here to download Adobe Acrobat Reader Download New Claim Form (Adobe PDF) Click Here to download Adobe Acrobat Reader Download Adobe Acrobat Reader
Download New Claim Form (Microsoft Word)

To facilitate consideration of your claim, it is important that sections 1 & 2 and the details of the claim in section 3 are completed. Available estimates should be forwarded to Carmichaels by post or as scanned Acrobat PDF files.

Damaged property should be retained for inspection if required and protected from deterioration.

Your Details:
Full Name (Company Name if Applicable)
   
  Address (Company Address if Applicable)
   
  Telephone Number (Company Telephone Number if Applicable)
   
  Email Address (If Applicable)
   
  Please Re-Enter your Email Address (If Applicable)
   
Insurer's Details:
Name of Insurance Company
  Insurer's Claim Number
  Broker Reference Number: (If Applicable)
   
Section 1:
Name of Insured
  Insured Address
  Telephone Number (Business)
  Telephone Number (Home)
  Telephone Number (Mobile)
  Email Address
  Business Occupation
  Policy No
  Branch
  Renewal Date
  a) Is the insured registered as a taxable person for VAT?
Yes No
  b) If the answer to a is YES, do you obtain full remission of input tax from customs?
Yes No
  c) If the answer to (b) is no (ie. you are "partially exempt"), what percentage are you provisionally assessed as being able to recover?
   
The Event:
Date and Time
  Place
  When & whom discovered
  State fully how it happened
  If known, state name and address of person causing loss or damage (If your claim is for an article lost, stolen or maliciously destroyed or damaged, the Police must be advised promptly)
  State the date you advised the Polce and the name of the station
   
Section 2: Premises/Property Damaged or Lost
Are you the sole owner?
Yes No
  If NO, state name and address of owner
  Give names of any other party(ies) with interest in property.
  Are you responsible by agreement for the premises/property?
Yes No
  State purpose(s) for which the premises are used
  If a house, was it fully furnished for habitation?
Yes No
  To what extent are the premises left uninhabited?
  a) By Day
  b) By Night
  c) If by day and night, since what date?
   
State total value of insured premises/property (not for glass or wash basin claims)
i) Household Claims
Building: £
Contents: £
  ii) Other Claims
Building: £
Machinery: £
Fixtures & Fittings: £
Stock: £
All Other Contents: £
Are there any other insurance's on the property?
Yes No
  If Yes give details:
  Have you ever before made a claim of this nature on any insurance company or underwriter?
Yes No
  If Yes give details:
 

Nature of Claim:
 

Name of Insurers:
 

Amount Paid:
£
   
Section 3: Details of Claim
Please provide as much detail as possible regarding your claim.
Guidelines for information required:
  For breakages describe the item in terms of its size, type, age and situation. Give an estimate for its replacement cost.

For damage to premises describe the specific damage to each room, include the age of the building/damaged items, the date when last decorated, and include the amount of a tradesman's estimate for repairs.

For articles specifically insured describe the article, include an estimate for the amount to replace or repair it, and state when and where it was originally acquired, and its purchase price.

   
In submitting this electronic claim form, I / we declare that the statements made are true and correct to the best of my/our knowledge and belief and I/we claim the amount shown in respect of the items detailed above.

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ISO 9002 Committed to Quality
Please enter the name of your Insurance Company.
Please enter your Insurer's reference number.
Please enter your Broker's reference number if applicable to you.
Please enter the name of the Insured.
Please enter the Insured address.
Please enter the Insured business telephone number.
Please enter the Insured home telephone number.
Please enter the Insured email address.
Please enter the Insured's business occupation.
Please enter the Insured's Policy No
Please enter the Branch name of your insurance company i.e. Folkstone
Please enter the renewal date of your policy.
Is the Insured registered as a taxable person for VAT.
If the previous answer was YES, then do you obtain full remission of input tax from customs?
If the previous answer was No (ie. you are "partially exempt"),then what percentage are you provisionally assessed as being able to recover?
Please enter the Date and Time when the Event took place.
Please enter the location of where the Event took place.
When & whom discovered the Event.
State fully in your own words how this Event happened.
If known, state name and address of person causing loss or damage.
State the date you advised the Polce and the name of the station.
Please state whether you are the sole owner of the property.
If the previous answer was No then please state the FULL name and address of the owner.
Give names of any other party(ies) having an interest in the premises/property (including Bank, Building Society, H.P. Company etc
Please select whether you are responsible by agreement for the premises/property?
Please state the purpose(s) for which the premises are used.
If the address is a house,then was it fully furnished for habitation?
To what extent are the premises left uninhabited by Day?
To what extent are the premises left uninhabited by Night?
If the premises are left uninhabited by day and night,then please state the date since this occured?
Please state the total value of insured building. (Only for Household Claims)
Please state the total value of insured contents. (Only for Household Claims)
Please state the total value of insured building. (for other claims)
Please state the total value of insured Machinery. (for other claims)
Please state the total value of insured Fixtures & Fittings. (for other claims)
Please state the total value of insured Stock. (for other claims)
Please state the total value of All Other Contents
Are there any other insurance's on the property?
If the previous answer was Yes, then please state the details of the other insurance(s).
Have you ever before made a claim of this nature on any insurance company or underwriter?
If the previous answer was Yes, then please give details of other claims you have made.
What is the nature of Claim
Please state the name of the Insurers.
Please state the amount paid.
Please provide as much detail as possible regarding your claim.
Please enter the Insured's mobile phone number if applicable.
Please enter your name in FULL
Please enter your address in FULL
Please enter your contact telephone number in FULL
Please enter your email address (If Applicable)
Please re-enter your email address
(If Applicable)