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Customer Satisfaction Form
Feedback
Enquiries
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Following completion of your claim you may want to take a few moments to complete our Satisfaction Form. At Carmichaels we are always striving to improve our service and would appreciate your comments.
Please take time to complete and submit the form details below.
Many Thanks
Details:
Loss Adjuster's Name:
Claims Reference Number:
Your Name:
Address:
Post Code:
Please mark the following on a scale of 1 -10:
1
= VERY POOR AND
10
= EXCELLENT
N/A
= NOT APPLICABLE:
1.
Helpfulness and courtesy of External Loss Adjuster:
2.
Helpfulness and courtesy of Support Staff:
3.
Standard of advice given by External Loss Adjuster:
4.
Standard of advice given by Support Staff:
5.
Explanation of claim procedures:
6.
Time taken to settle claim:
7.
Completion of claim within the time promised:
Would you recommend Carmichaels:
Yes:
No:
What impressed you most about our service?
What did you least like about our service?
Any additional comments that might help to improve our service?
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Please enter the name of the Loss Adjuster who dealt with your claim.
Please enter your claims reference number.
Please enter your full name.
Please enter your full address.
Please enter your post code.
Please select whether you would recommend Carmichael & Company.
Describe what impressed you with our service.
Describe what you least liked about our service.
Please enter any additional comments you may have regarding our service.
