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| Quality staff only experienced adjusting and support staff are employed |
| Background checks searches for database matches are carried out on all claims and financial status enquiries are made where necessary as a | | | matter of routine |
| Underwriting features we know how useful information on the risk can be to underwriters. All initial reports include a commentary on | | | underwriting features which can assist in future risk assessment |
| Communication all correspondence to the insured and their appointed representatives (assessors / solicitors) etc) is routinely copied to the | | | holding broker. When requested, we will communicate through the holding broker rather than direct with the policyholder |
 | Regular Updates computerised diary system ensures regular review of all files, with particular reference to reserving accuracy |
 | Statistics on request we can produce a variety of reports which would be of assistance to insurers for statistical analysis. Quick addressing | | | software ensures data integrity. Interpolation with mapping software provides easily assimilated, visual representation |
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