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 Quality staff   only experienced adjusting and support staff are employed 
     
 Background checks   searches for database matches are carried out on all claims and financial status enquiries are made where necessary as a 
 matter of routine 

 Underwriting features  we know how useful information on the risk can be to underwriters. All initial reports include a commentary on   
 underwriting features which can assist in future risk assessment 

 Communication   all correspondence to the insured and their appointed representatives (assessors / solicitors) etc) is routinely copied to the  
 holding broker. When requested, we will communicate through the holding broker rather than direct with the policyholder

Regular Updates   computerised diary system ensures regular review of all files, with particular reference to reserving accuracy 

Statistics  on request we can produce a variety of reports which would be of assistance to insurers for statistical analysis. Quick addressing
 software ensures data integrity. Interpolation with mapping software provides easily assimilated, visual representation